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AustBrokers Comsure Claims

Dec 10, 2015

Here at AustBrokers Comsure Claims, it is our vision to give ever every AustBrokers Comsure client a pro-active, outstanding claims experience. That’s exactly how we manage each claim, with an objective to deliver the best possible outcome to every client, no matter how big, small, basic or complex a claim is. We are passionate about working with our customers to drive a superior service and to minimise the life of a claim and we have a great sense of pride in what we do.

November saw us finalise 144 claims, which came to a whopping value of $1,079,449.85 worth of closed claims.   From storm to theft, the claims team encountered a variety of claims in November. The 27th of November marked the anniversary of the 2014 Brisbane hail event. This event challenged the industry in many ways, in particular, the demand of suppliers was so great that repairs in general were delayed. The claims team lodged 374 property and motor hail claims and have managed to close 351.

December is a busy time of the year with Christmas around the corner, AustBrokers Comsure will remain open between Christmas and the new Year. In the event of a claim, the team will be able to assist. Plese drive safely over the festive season and be storm ready. Remember, safety is paramount. Check out the following safey tips for home and property –

Home and contents

  • Clean up yard and Secure loose items outdoors
  • Have a ‘go bag’ with prescriptions, change of clothes, spare keys and phone chargers
  • Check gutters and down pipes
  • If travelling over the festive season- lock doors and windows, pull the curtains and install a safe or alarm system for items of value

 Road Safety

  • Take breaks every 2 hours
  • If it’s flooded, forget it!
  • Drive to the conditions
  • Do a pre-start check (tyres, oil, water etc.)

Please remember to save our 24/7 AustBrokers Comsure Claims number in case of emergency 0419 710 868.

Wishing you a Merry Christmas from the AustBrokers Comsure Claims Team.


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