Skip to main content

Storm season approaches

Dec 16, 2021

It’s incredibly important to prepare for the upcoming storm season as we know how destructive the Australian summer can be.

Weather events occur throughout the year, however, most are from October through to April.

So, dealerships need to be aware of the priorities if a yard is hit by a storm or hail:

  • Notify Austbrokers Comsure as soon as you’re aware of an event occurring and we will provide a workbook for you to record details of damaged vehicles.
  • Complete the workbook for all your damaged vehicles so we can pass the information to your insurer to get the claims process moving. Remember customers’ vehicles are not insured and customers must claim on their own insurance policies.
  • Arrange an inspection area for loss assessors and repairers to attend, where possible, so vehicles can be easily assessed and quoted for repairs.
  • Based on the number of vehicles damaged, discuss with Austbrokers Comsure whether repair quotes will be averaged or based on individual repairs.
  • Respond to requests for information as soon as possible to minimise delays in the assessment and settlement process.

One of Austbrokers Comsure’s greatest assets is our claims management service. To speak to us about hail claims and mitigating your dealership’s risks, please phone  1800 122 194.