Freight Forwarders Liability

Trusted by companies nationwide.

Austbrokers Comsure is a market leader for Freight Forwarders Liability Insurance. Policies are tailored to individual company’s needs no matter how big or small protecting your liability.

Why is this cover important?

Freight Forwarders are an integral part of our Australian supply chain, and maritime trade. Within this, there are an array of liabilities and risks which are unique to this business activity.

The Industry has faced numerous cases involving cargo loss, damage, abandonment, fraud, and so forth. Consequently Transport Lines, Customers and Regulatory Bodies (such as ports) look to the Freight Forwarders to resolve issues and ultimately, they can be held liable for incidents. Freight Forwarders take on the duty of care for their client goods. This prescribed duty includes inherent risks, and can make the Freight Forwarders vulnerable for possible issues occurring during the delivery.

Therefore, ensuring you have the right protection through Austbroker Comsure’s Freight Forwarders Liability insurance package is vital. We work with you to ensure the policy protects and cover your business activities.

Failure to take out the correct Freight Forwarders Liability Insurance cover, can leave your business in a potentially damaging situation if the transportation of the clients goods end badly.

Policy cover can include:

As a specialist Insurance Broker, we understand choosing the right policy can be a difficult and complex task. Therefore, we have outlined exactly what the policy can cover, this includes cargo exposure where legally liable to pay compensation for:
Liability for Cargo
Loss or damage to customer’s cargo.
Errors and Omissions
Financial loss due to delays in handling Cargo, Demurrage charges, Misdescription of Cargo, Delivery of cargo to wrong destination.
Defence Costs
In relation to investigations, inquiries and prosecutions instigated by Border Authorities including threats of suspension or revocation of a customs broker license.
Fines and Penalties
That are imposed on you due to an unintentional breach.
Infringement Notices

Issued by Border Authorities.

Statutory Liability
For the payment of customs duty or the equivalent of customs duty.
Additional Benefits Available
Industry Specific Tailored Solutions. I.e. – Contractual Liability: Can be tailored to cover liability arising from business transacted under a specific customer contract including consequential loss.

Broader protection & additional cover

Austbrokers Comsure has developed a market leading Marine Transit Platform allowing Freight Forwarders to quote and bind single Marine Transit insurance cover for their customers. This is a specialised product which has been built and tailored for the industry to provide a value add service to your business. The benefits of this platform are:

Market leading transit insurance
Do not require to see any pre-shipment documents

Fast and easy – 2 minutes to quote/bind insurance cover

 
Available for Freight Forwarders and Customs Brokers.
Industry leading claims service (Austbrokers Comsure handle all the claims).

Australian based insurers

Free insurance advice to YOUR customers
Platform is free to use with no subscription or license fees

Why us?

The logistics industry consists of many different occupations, each carrying their own risk exposures and regulatory requirements. Due to the complexities involved with these vulnerabilities comes the need for specialist knowledge, advice and insurance programs.

Austbrokers Comsure provides a unique and personalised approach to designing insurance solutions that identify, assess and treat risks for Freight Forwarders, Customs Brokers, Warehouse Operators, Transport and Logistics Companies.

Austbrokers Comsure is a specialist insurance broker, not an insurance company. Therefore, if you need to make a claim, our in-house specialist claims team acts on your behalf and deals with the extensive and complex claims process. To provide you with a hassle-free process, you endeavour to get you the best result possible, within a suitable time frame so you can continue with your business.

  • Market leading products available.
  • We are regarded by major insurers as an industry leader when it comes to our claims service.
  • We are a IFCBAA Member.
  • We have access to a vast range of insurers who specialise in Freight Forwarders Liability insurance.
  • Over 45 years of trust.
  • 24/7 emergency claims service.
  • Member of Austbrokers (Top 250 ASX-listed company)

Frequently Asked Questions for Freight Forwarders Liability Insurance

Do your freight forwarding policies only cover Freight Forwarding activities?

No. Our freight forwarding policies are able to cover many different occupations as we understand that Freight Forwarders don’t always just do Freight Forwarding. The occupations that can be covered under our wordings are Customs Brokers, Warehouse Operators, Logistics and Transport Companies.

Can I pay my premiums by the month?

Yes. All insurance offered by Austbrokers Comsure can be paid by the month through premium funders. If you chose to use the premium funder’s service, your monthly installments will be tax-deductible.

Does a Freight Forwarders Liability cover Tenants Liability/General Liability (Public and Products)?

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Does a standard Public Liability policy cover what a Freight Forwarders Liability policy covers?

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If I’m operating my business without a Freight Forwarders liability will I be covered fully?

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Can I obtain an Agreed Value Policy?

Yes. We will discuss the various cover options available under the policy. You may need to provide us with a valuation from a Marine specialist / valuer in order for the Insurer to agree to the nominated value

Can my transit policy cover all goods sent?

Cover is available for goods imported, exported and sent within Australia.

Do I need Load Insurance?

Load insurance protects the Chain of Responsibility. The Competition and Consumer Act, including any contracts between you and the Freight Forwarding Agent will dictate, however our advice is to get Load Insurance, as it can protect you in the event of damage or loss.

 

How do I make a claim?

As your Adviser, you will always contact Austbrokers Comsure in the first instance and we will guide you through the claims process as this can vary from insurer to insurer.

WE WANT TO HELP

Phone

View specific contact centre hours or find your Austbrokers Comsure team member.

Payments

We offer a number of payment options. If you have questions contact our office.

Contact Us

Let us help you with any questions you have regarding existing or new policies.

GET IN TOUCH

We know your time is precious. If you would like more information, please complete the form and we will be in touch with you within the next 24 hours.

     
     
     

    OUR LOCATIONS

    Austbrokers Comsure currently have 5 office locations.
    1
      BRISBANE – SPRING HILL
    Level 3 131 Leichhardt Street
    Spring Hill Brisbane QLD 4000
    2
      BRISBANE – FORTITUDE VALLEY
    Level 1 57 Berwick Street
    Fortitude Valley Brisbane QLD 4006
    3
      SPRINGFIELD CENTRAL
    Level 4 Suite 404D 37 Sinnathamby Boulevard
    Springfield Central QLD 4300
    4
      SUNSHINE COAST
    30 Chancellor Village Boulevard
    Sippy Downs QLD 4556
    5
      SYDNEY
    WRI Office – 26 Hunter Street
    Parramatta NSW 2150